Your Mercedes-Benz was built with precision, and it deserves service that lives up to that standard. At Mercedes-Benz of Naples Service Center in Naples, Florida, our factory-trained technicians focus on delivering thoughtful, detail-oriented care every time you visit. Using advanced diagnostic tools and Mercedes-Benz-approved service methods, we make sure your vehicle is handled the right way. Whether you are coming in for routine maintenance or something more in-depth, our team works efficiently while keeping you informed throughout the process. At Mercedes-Benz of Naples Service Center, the goal is simple. We help you enjoy a smooth, confident driving experience every time you get behind the wheel.
With advanced – and ongoing – training and development, our team of diagnostic technicians at Mercedes-Benz of Naples have the skill, know-how, and understanding to ensure your Mercedes-Benz continues to run at its best.
Genuine Mercedes-Benz Parts
The quality and craftsmanship that goes into our vehicles also goes into our parts. Genuine Mercedes-Benz parts are engineered specifically for your vehicle so they fit like no other parts can, and provide maximum longevity, safety and performance.
Mercedes-Benz Tire Center
Trained dealership personnel are dedicated to providing you with expert knowledge and service. Hit the road with confidence knowing your tires and wheels have been thoroughly inspected with a level of detail only a Mercedes-Benz dealer can offer.
Complimentary Pick-Up & Delivery
We know you're busy. Let us help with stress-free vehicle maintenance.
We strive to meet the needs of our customers and make their lives easier every time they come in for service.
Complimentary Service Shuttle
Take advantage of our complimentary shuttle, we will provide free transport within 15-miles of our dealership for service.
Complimentary Multi-Point Inspection
Stay ahead of surprises and protect your investment with our complimentary multi-point inspection, keeping your vehicle in peak condition.
Complimentary Tire Fill & Check
Stay safe on the road with our complimentary tire check with service, optimizing your tires’ pressure and condition.
Complimentary Car Wash
Receive a complimentary car wash with every service, leaving your vehicle sparkling clean inside and out.
Complimentary Loaner Vehicles
Never miss a beat with our loaner vehicles, ensuring you stay mobile while we handle the repairs. Subject to availability.
Complimentary Service Shuttle
Take advantage of our complimentary shuttle, we will provide free transport within 15-miles of our dealership for service.
Complimentary Multi-Point Inspection
Stay ahead of surprises and protect your investment with our complimentary multi-point inspection, keeping your vehicle in peak condition.
Complimentary Tire Fill & Check
Stay safe on the road with our complimentary tire check with service, optimizing your tires’ pressure and condition.
Complimentary Car Wash
Receive a complimentary car wash with every service, leaving your vehicle sparkling clean inside and out.
Complimentary Loaner Vehicles
Never miss a beat with our loaner vehicles, ensuring you stay mobile while we handle the repairs. Subject to availability.
Available with or without an appointment, Express Service is dedicated vehicle care in about 60 minutes or less. With two diagnostic technicians working on your Mercedes-Benz using the latest tools and tests, it's a comprehensive and complete way to get thorough service - in less time than you think.
Services offered in Mercedes-Benz Express Service include:
Service A/B
Wiper Blade Replacement
Battery Replacement
Warranty and Recall Work
Air/Cabin Filter Replacement
Tire Rotation and Replacement
Brake Pads/Rotors Replacement
AMG 2,000 Mile Break-In Service
** Service B may take longer than 60 minutes. Speak to your Service Advisor for more details.
Service Center Amenities
LOUNGE AREA
FREE WIFI
FREE COFFEE
Dedicated Service with Genuine Mercedes-Benz Parts
Our dedicated team of skilled technicians uses the latest technology and genuine Mercedes-Benz parts to provide top-notch service for your vehicle. We offer flexible scheduling and efficient service to minimize your wait time. Trust us to take care of your car, so you can focus on what matters most.
Can I walk in for Mercedes-Benz service in Naples without an appointment?
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Yes, Mercedes-Benz of Naples welcomes walk-ins, and Express Service is available with or without an appointment. For larger repairs, schedule your visit and give the model year, model, and concern so the team can plan the work. Walking in suits quick maintenance, while diagnostics and repairs go better with a scheduled time.
What is the difference between Mercedes-Benz Service A and Service B?
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Mercedes-Benz of Naples performs both factory-scheduled maintenance visits, and which one your vehicle is due for depends on model year, model, and mileage. Service B can take longer than Express Service, so plan your Service A and Service B visit accordingly.
Does Mercedes-Benz of Naples provide EV maintenance for electric models?
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Yes, Mercedes-Benz of Naples lists EV maintenance on its service menu, with inspections for electric vehicles. Share the model year and model when you book. Electric models skip oil changes but still need regular inspections, so mention any warnings on the dash. Bring the vehicle in for a full inspection and ask what your model is due for.
Can I bring my Sprinter van to Mercedes-Benz of Naples for maintenance?
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Yes, Mercedes-Benz of Naples lists Sprinter van service specials. Contact the team with your van's model year and the work you need, and ask how long the visit should take so you can plan around your deliveries or jobs. Mention whether the van is used daily so the team can plan around it.
Does Mercedes-Benz of Naples repair collision damage on my Mercedes-Benz?
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Yes, through Naples Premium Collision Center. It is separate from routine maintenance, so send photos and insurance details to start an estimate. Estimates for body repair come from the collision shop, not the service lane, so contact it directly. Ask how long repairs usually take.
How do I request Genuine Mercedes-Benz parts at Mercedes-Benz of Naples?
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Request Genuine Mercedes-Benz parts, engineered for each vehicle, through the Parts Center at Mercedes-Benz of Naples, and include your model year and model so the team can match the part. Mercedes-Benz of Naples also posts current service and parts offers that you can review before you order.
Where can I look up recalls for my Mercedes-Benz in Naples, FL?
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Use the Mercedes-Benz recall lookup and mention any open recall when you schedule so the Naples team can plan the repair. Early notice helps the Naples team line up parts for any recall repair. Open recalls are repaired separately from routine maintenance, so tell the advisor which recall you found and when you can come in.
Mercedes-Benz of Naples Service Center
Mercedes-Benz of Naples Service Center in Naples, Florida is committed to providing the level of care your vehicle was designed for. Our technicians use genuine Mercedes-Benz parts and modern diagnostic equipment to ensure accurate, reliable service. Whether it is routine maintenance or more detailed work, you can count on a consistent, high-quality experience from start to finish.
Mercedes-Benz of Naples Service Center in Naples, Florida is committed to providing the level of care your vehicle was designed for. Our technicians use genuine Mercedes-Benz parts and modern diagnostic equipment to ensure accurate, reliable service. Whether it is routine maintenance or more detailed work, you can count on a consistent, high-quality experience from start to finish.
